![]() ![]() You may want to show your phone to the service center for any defects. If the above steps did not work for you, then try connecting your phone to a different Wi-fi connection and see if it’s the same or not. Certain HP products with Windows 10 support embedded SIMs, or eSIMs, to connect to the internet over a cellular data connection. HP PCs - Connecting to a Mobile Network Using an eSIM (Windows 10) This document is for HP PCs with Windows 10.Press the home button and power button together for 10 seconds. ![]() ![]() While your Galaxy is off, gently remove the battery. While you are in mobile settings, you have to hold the power button and home button together until your device turns off.
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